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Hi, today we are going to start Unit 3: Problems. In this unit we will learn how to report a business problem, how to complain, and how to solve a business problem.
Let' s start with a video. Please click this link: http://mrstoutsblog.blogspot.com/2009/05/learn-english-22-complaining.html.
Now let's study some vocabulary. Please click this link: TYG Introduction to Business English A Vocabulary
OK, now please post a comment below. Tell me a problem that you have in this class..