Today we are going to talk about customer service and online grocery shopping. Japanese shops are famous for good customer service. In Japan people say, "お客様は神様です (okyaku-sama wa kami-sama desu)", which means, "The customer is a god", right? In English we say. "The customer is always right!" Today we'll read an article about how customer service is changing in the United States. After that we'll read about online grocery shopping. I have never done any online grocery shopping, but I'm thinking of ordering some meat and cheese from The Meat Guy. It's difficult to find some meat in Tokyo, lamb for example. It's also difficult to find nice cheese. I love good cheese such as Cheddar. The Meat Guy is a company based in Nagoya that imports meat and cheese. Click the link above. Do you see any meat and cheese you are interested in trying? Would you ever order groceries online?
Before we start, let's study some vocabulary. Please click the link: Cross Cultural Awareness and English 2 Vocabulary.
Finally, the test is next week Monday the 27th of January at 12:15 sharp. You can download your study guide by clicking the link.
Have fun studying and good luck next week!
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